FAQ

Last Updated: March 23, 2021


Because with Ploinks®, you can take back control of your personal information with real privacy and security. With Ploinks®, you gain the advantage for sharing a truly private photo or message from your device so that you, and you alone, know who has viewing access to any photo or message you choose to share with other Ploinks® users. Your messages and photos are secured and protected using our unique proprietary technology.

One of the biggest problems on the Web today is the anonymous nature of the Internet, which has led to severe consequences for individuals who are targeted by hackers (who, for the most part, are invisible until after they have done their damage).

By no longer allowing anonymous acces, the Ploinks® user makes a conscious choice of what he or she wants to share and with whom. The user will share information ONLY within a network of friends they voluntarily created. No information can mistakenly be viewed or shared with random users, because you are completely in control of who you share information with.

Any Android device with a 2-core processor or better, 512MB free space, and an operating system of Android KitKat 4.4 or higher.

Currently, Ploinks® works on any Android mobile device with an active SIM card and is currently available with the following US carriers: AT&T, Cricket Wireless, MetroPCS, Sprint, T-Mobile, Boost, US Cellular and Verizon Wireless. Other carriers will be added.

Yes, that is correct. Ploinks® is restricted for use only in the United States. A registered user who travels outside of the U.S. is restricted from using Ploinks® for international communications at this point in time.

Yes. Ploinks® users can only communicate with other users who have also subscribed to Ploinks®.

No

For security purposes, users are identified as registered users by the Google Play Store through their username, email address, and their mobile device phone number.

If you change devices, you typically maintain the same phone number, and if so, such changes will not impact your Ploinks® subscription. However, if you change your mobile phone number, you will be required to notify us so we can verify your subscription in order to continue providing you with Ploinks® on your new number.

Yes. The two numbers we generally foresee Ploinks® users having are a smartphone and a tablet. However, as a subscriber, you do have the option of registering two mobile phones to use Ploinks® as long as both devices are linked via the same Google Play Store account.

Ploinks® gives you complete control over who you share your content with so long as they are also Ploinks® users. You also have the ability to delete viewing by another Ploinks® user of any content you have previously shared with them at any time with the click of a button.

Ploinks® does not provide cellular companies with any information. Not only do we not have access to your private communications using Ploinks®, neither does your network service provider.

Ploinks® was built to provide the maximum level of security and privacy to our users.

Unlike other online sharing and messaging services, Ploinks® has no centralized servers where your private communications and information are stored. In other apps with messaging and image sharing capabilities, your communications are sent to centralized servers and then forwarded on to the intended recipients (which often goes through another centralized server before reaching the intended recipient). These centralized servers can and have been hacked in the past, exposing millions of users’ private information to misuse. Hacking stories are a daily occurrence in the news.

Ploinks® does not use centralized servers to exchange information, so the risks from hacking the Cloud to get your personal data (messages, images) are eliminated.

The password is designed to provide protection for your device. All of the content you create within the Ploinks® application is stored in a secure, highly encrypted repository that is located only on your device (and in the Puddle™ that you can install on your Windows PC if you choose to use this backup and storage solution). Using our password feature will protect your Ploinks® content from access by any individual who may use your device. In other words, by using a password to access Ploinks® you gain a much higher level of protection on the data you store with Ploinks® if your mobile device is lost or stolen.

- Ploinks® | All Rights Reserved